We are all about quality and top-notch delivery
Our Quality Management System
is ISO 9001:2015 Certified Globally
Proudly UAF (USA) Accredited
ISO 9001 Certified in IT Software Development, Licensing & Distribution
ISO 9001 is the international standard that specifies requirements for our quality management system (QMS). We use the standard to demonstrate our ability to consistently provide IT software services that meet customer requirements and exceed their expectation.
Our ISO Certificate is issued by a certifying body accredited from UAF (USA). As one of the three accreditation bodies of the USA, it operates in accordance with relevant international standards and requirements and maintains integrity and impartiality while taking into account national and public interest.
UAF is internationally recognized by the International Accreditation Forum (IAF), which works directly with the ISO Organisation.
To verify our certificate information and validity, please click the following link to visit the International Accreditation Forum (IAF).
Why choose us?
Global experience
The founder has worked with multinational companies, as well as smaller businesses from all continents.
We believe in innovation, paying the price for success and teamwork!
Added value
Our motto is to provide only the highest value to everyone we deal with, no matter the circumstances.
Favorable terms
Each venture we work on is tailored to the other party exact needs; we think win/win.
Quality standards
We take quality seriously, meaning that we only deliver work that we can be proud of.
Quality Principled in Project Management
Our team at Nahla BECT adopts and practices the seven quality management principles, set out in the ISO 9001:2015 standards
Customer Focus
The ultimate focus of quality management is to meet and exceed customer expectations. For us at Nahla BECT this means treating every customer interaction as an opportunity to deliver more value, increasing repeat business, revenue and reputation in the process.
Workforce Engagement
Effectively and efficiently managing quality at all levels of Nahla BECT requires deep trust and respect for all employees and stakeholders. Therefore we work at recognizing, empowering and enhancing the competence of our people, to increase their understanding of quality objectives, maximize their attention to the quality culture and improve professional development.
Relationship Management
Quality management extends beyond internal operations, and at Nahla BECT it includes how we manage relationships with external partners like our customers and suppliers, to enhance the overall performance, provide more benefits and exceed everyones expectations.
Leadership
At Nahla BECT we work to unify the purpose and direction of our workforce, and create productive environments for all employees to pursue quality objectives. Quality isn't thought of as an “add-on” or separate process; rather, quality should be seen as the norm for how our organization operates.
Evidence-Based Decisions
All decision making involves some level of uncertainty. At Nahla BECT we base our decisions on analysis and evaluation of data, as this is the best way to minimize risk. This helps us maximize operational efficiency, and gain a deeper understanding of potential risks.
Process Approach
Dealing with quality in a simplified, methodical and step by step manner, ensures everyone understands their role in quality easily. Quality is our goal at Nahla BECT, and that is defined as total customer satisfaction. We follow the PDCA process, where we plan, do, check and then act on opportunities to improve on the next time!
Continuous Improvement
To ensure our success at Nahla BECT, we focus on never-ending continuous improvement, to streamline our operations, enhance the drive for innovation, boost our ability to anticipate and react to customer demands as well as both internal and external opportunities.
Contact us
Whether you have a request, a query, or want to work with us, use the form below to get in touch with our team.
Location
457 Elizabeth St
Surrey Hills, NSW 2010
Contacts
+61 (0) 2 8006 4255
n@nahla-bect.com
Proudly ISO 9001:2015 Certified